T E R M S
LIABILITY:
Flint Saddlery Ltd. assumes no liability or responsibility for any type of accidents that
may arise from the use of any of our products manufactured and/or sold.
GUARANTEE:
All workmanship is fully guaranteed with normal use, wear and tear. Please notify us immediately, if any of our
products do not perform satisfactory, so that we may work on a solution with you.
ORDERS:
To
help us fill your orders correctly and promptly, please fully identify all items by
Quantity, Product Number and Description, Colour, Size and Special Requests.
CUSTOM
MADE ORDERS:
We will gladly try to manufacture our products to your own specifications and provide you
with a free estimate. However, we require a
50% deposit when placing the order. Please
allow 4 to 6 weeks for delivery for custom-made orders.
PAYMENT:
We will ship pre-paid only, until credit approved. Payment may be made by money order,
certified cheque, VISA and MasterCard.
DELIVERY:
Allow 2 to 4 weeks. We ship by cheapest and
best way possible if none other specified Parcel Post or Greyhound Bus within Canada and
UPS world-wide.
RETURNED
ITEMS:
Satisfaction Guaranteed (abiding within reason) on all our products. Any items you want to return must receive
authorization from our shop. All goods
returned for credit must be in new and resalable condition.
Defective goods returned will be replaced. Shipping charges must be prepaid
on all returns. Special order items are not
returnable for any reasons. If there is a
problem, always be sure to contact us immediately, so we can help you. (Don't just tell others, tell us!)
PRICES:
NET,
in Canadian Dollar excluding applicable taxes, FOB Vancouver, BC, Canada. Prices are subject to change without notice. All orders will be invoiced at prices prevailing
at time of shipment. We reserve the right to change
any errors or misprints in numbers or prices. Please,
contact us for current prices at sales@flints.ca.
SHORTAGES/CLAIMS:
When unpacking boxes, use care in checking contents by the invoice which we send. All claims for shortages in shipment or for errors
in billing must be made to us within 10 (ten) days of receipt of the merchandise.
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